>>Asked Questions
Guarantee or Warranty
12 Month Warranty On All Equeenstreet Products!Do you have a guarantee or warranty?
Yes - Equeenstreet chooses products to sell based on their high quality designs and proven hardware reliability. So the quality is guaranteed.
We check all your orders during the packing stage to make sure that the right accessories are included and that the adapters and other standards are correct for your country.
We have a QA team who test your ordered electronics products are functioning correctly before they are packed and sent to you. This is in addition to the normal quality assurance checks that all the goods have passed in the factory line.
All our products are covered by a 12 MONTH WARRANTY, for return and repair / replacement.
In essence this means that faulty products can be returned by post to Equeenstreet, in China, where we will make the repairs or instant replacement and ship the new goods back to you.
If you have received damaged, defective or wrong items, returns & refunds. Please send an email to cs@equeenstreet.com, we will contact in 24 outs.
